[giantg2]

In my experience, it's usually that the person who created the page did not title it with something that a person would search for.

The organization of most teams' documentation is horrendous at my company. There are at least 3 different pages I have to go to for how-to articles and that's just within my current team's space. Not to mention there's limited information on those pages.

Documentation is an after thought. We've also seen a lot of attrition this year. I'm the senior person on my team as a midlevel. I have one contractor who's term is up in a couple months and one junior. They can't fill the 4 positions that have been open for 2-3 months.