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by dangoor 1736 days ago
I agree. This is why I've tried to make use of Confluence's other tools to make content findable and also improve search…

1. give pages labels. This lets you insert a label-based index, and also makes it possible to narrow search by label

2. use spaces. Separate the content into spaces based on who is likeliest to need that information. You can narrow search by space, and put a search box on the page in the space.

3. use the hierarchy. You have to put the pages somewhere in the hierarchy anyway, so try to make it reasonable.

4. Make useful index pages. Obviously, this doesn't scale, but if you can provide people with useful starting points, it will help them. For example, at Khan Academy we have a space for the whole org with a front page to get you to every team's front page. The engineering team has a front page with a small collection of useful & commonly-used links

5. if you have a page in your hierarchy with a lot of content underneath it, add a search box on that page that constrains the search to that set of pages.

The biggest problem Confluence search has is that it's terrible with relevance, and using its tools to narrow down the search can improve the relevance of the results considerably.