[cageface]

Contrary to much received wisdom on the subject, I don't think that stock Android is significantly less user-friendly than iOS. But requiring users to be savvy enough to strip off carrier crapware is asking too much.

Consensus is powerful. Consistency is powerful. Google has to walk a fine line here but if they don't rein in the carriers soon I worry that Apple's discipline in design & execution is going to overwhelm them. I'm a little suspicious of recent claims that Android return rates are as high as 40% but I don't doubt that they're too high.