[kayxspre]

> Since yesterday's twitter backlash, a lot of people are requesting to delete their accounts only to get a response back with a dodgy document[1] stating "that they require time to understand your demand" and "that it will take from 1 to 3 months to process".

Two months ago Foodpanda Thailand (also a Delivery Hero subsidiary) took a darker pattern by removing the delete account button in its entirety. This doesn't last long, though if two companies under the same parent company try to do this, I would consider it a parent company's corporate culture, not just the action of its subsidiary.

To elaborate, the massive influx of deletion in Thailand's case is due to Foodpanda's so-called "miscommunication" of labeling a protester (who is caught on camera setting fire against a sacred artifact) a "terrorist". Sympathizers to the protesters' cause then rush to delete the account, only to see a dark pattern mentioned above.