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Yeah I dunno about there, but the times I've needed to rent a car in various parts of California, it's always an experience:

Usually you sit in a busy room. They call everyone one at a time - because there's a constant stream of people dropping off cars and picking up cars. For the most part, I'd say a car never sat more than an hour between being dropped off, getting cleaned, and being handed off to a new renter.

That has held true every. single. time. I've rented a car. And that goes back as long as I can remember, to when my parents rented cars 20 years ago lol.