[mPReDiToR]

True. Very condescending.

The fact remains, no matter the tone.

Most, not all Windows users CBA with "computers" and call _us_ to install software.

There's a reason shops charge a fortune for basic maintenance. People don't have the time/inclination to learn it.

This is my own opinion, based on my own experience. YMMV.

[tinus_hn]

It’s also terrible, thankless work, if you don’t charge an arm and a leg people think it’s worthless work.