[userbinator]

we would occasionally get feedback from users and prospects that the .xyz domain felt unprofessional and that they would prefer to use an app with a different URL. This was surprising feedback, as we did not believe that, beyond the initial discoverability of our product, the domain itself would create this type of impact.

Not surprising at all to me, who has used the Internet for over two decades --- to be honest, all these new and unusual TLDs, whenever they show up in search results, are almost entirely sites filled with SEO spam and similarly useless content. It's nearly an instinct to ignore them at this point.

(As for the company, it's too bad virtualspot.com and virtual-spot.com were already taken; spotvirtual.com looks weird, but at least doesn't have the negative connotations of an even weirder TLD.)