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by hippich
1740 days ago
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> Stripe can easily lose very large amounts of money on individual accounts, and thousands of people try to do so every day. Not sure what case you refer to, but in our case someone was able to place multiple clearly (in my own hindsight) fraudulent orders on our woocommerce store. And it wasn't Stripe who lost on these chargebacks - it was us. The only way for Stripe to lose money in such scenario if seller (us) would be an active part of the fraudulent transaction. I.e. work together with someone placing fraudulent orders and immediately funnel money away and throw away stripe account. That is clearly not an option for an established business... And no, it wasn't a niche attracting fraudsters - we sell pyrography tools, not electronics or some other similarly attractive products for fraudsters. |
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Give these guys a break - they are trying to onboard customers as fast as possible to reduce the headache involved. The only way to do it is automation. There will always be cases where things go wrong.