[ericmay]

Right. Hell, Tesla will even drive to my house to fix things if they can. I’ve never had a Honda or BMW dealer do that.

And yes this just shows those services are valuable, and likely at reduced costs as well.

[fragmede]

Where have you owned a BMW? Honda, no, but in areas where there are fewer people rich enough to own a BMWn(maintenance on those things adds up), they'll go the extra mile, with pickup, and loaner cars.

[ericmay]

Honolulu, Hawaii. This was in 2009/2011 or so.

When my temperature sensor stopped working I had to drive it down for them to fix it. They gave me a loaner too, some early 2000s Honda CRV.

But just to be clear my comment was more so directed at the general services aspect. Don’t count my single experience to be a good data point. :)