[silisili]

Sounds like an awesome teammate.

#2 is a big one, personally.

When I started, and was on call, every page was an 'omg omg' moment, and your brain rattles as you stare blankly at the screen. And I noticed nearly everyone is the same way, at some point at least.

But when I wasn't on call, and people called me to help anyways, it was much more relaxed(hey, not my butt this time) and it was a very level-headed approach.

Eventually I learned to just internalize 'be calm, we got this' even when flying solo, and it helped tremendously. Unfortunately, I have no advice as to how I actually achieved that over time.

[torben-friis]

Yeah, the way I got over it is just by remembering all the previous times that the sky was supposedly falling on us, and everything ended up fine.

But you need to have those memories in the first place, so the first mistakes are going to be tough. I now try to be that casual person for newcomers, because I know the reaction of those around you causes a big difference in your stress levels.