[jfruh]

Can't tell if the numbers were the most commonly advertised ones, but he does note that "Aaron" told him this:

"...all you are doing is calling a company that we provide the number for, pressing the correct (1) or (2) – which we specify..."

If I'm interpreting that right, they're using inside information to get him up the phone tree to the right person (whatever their definition of "right" is).