[hnra]

I just checked my NYT account I can cancel from the website? I only have a digital subscription however.

[bink]

This might depend on the state in which you live:

https://www.cnet.com/tech/services-and-software/companies-mu...

This makes the practice even more egregious as you know the website has the ability to allow cancellations they just choose not to enable it for people living in other states.

[vel0city]

I live in Texas and can cancel from the website.

[js2]

Huh, I was just able to cancel my digital introductory subscription ($4/month) w/o talking to anyone. This must be a recent change. I've canceled several times in the past and had to talk with someone, either voice or via online chat.

[YeBanKo]

I think it is a recent change if you are in California. I used to have subscriptions to Economist and NYTimes. Both we very hard to manage and cancel.

[selimthegrim]

The exception to their statements above is if you use Apple Pay however

[datavirtue]

I had to cancel a debit card to get rid of WSJ.