|
|
|
|
|
by blauwbilgorgel
5430 days ago
|
|
When confronted with the same problem - the taunting "coupon code" field - our solution was to use URL parameters in combination with the canonical hint. Only users with a coupon code know this URL. The URL parameter won't show up in a Google search, because the canonical is in place. The coupon code works only for that session and will automatically show up on the checkout page. Works very well for us. |
|
The big concern in implementing techniques like this is that the number of (a) abandoned carts rises due to people who have a coupon yet can't figure out how to use it (or didn't read the instructions in your email), and then (b) the number of support requests will rise. If "us" is a company with 1000 customers, I'm not sure that you've tested the scalability of it with promotional emails sent to, say, 50,000 people on a Tuesday morning. Support for shopping cart-related frustrations is one of those "You'd better provide a response ASAP or you will probably lose the sale" types of problems.