[elmomle]

The implication is that a black person would be more likely to recognize the inherent flaw in automatically interpreting "X" as "10", and in all honestly that's probably true. It isn't a matter of testing, it's a matter of having people with a diverse set of cultural perspectives in the room when decisions like that are made to begin with.

[giancarlostoro]

Diversity doesnt guarantee you automatically catch or account for edge cases. As a minority I am disturbed by some of the odd takes people have about diversity. Theres thousands upon thousands of roads. Unless you have a QA team test directions to every road in the country you wont ever catch the issue with a road named Malcom X. You don’t even have to be ‘diverse’ to know who that is.

[wpietri]

It doesn't guarantee it, but it helps.

I personally have gotten bugs fixed at Google. How? Because I, a white man, spotted a bug, cared about it, and talked to white men of my acquaintance at Google who had enough power to get things done. How did I know them? From other tech companies created, run, and majority staffed by other white men.

Why am I in these networks at all? Well, my dad was a software developer and he introduced me early on. How did he get his start? His dad, an insurance company exec, brought him in to deal with this newfangled computer thing they had just gotten. That was in Milwaukee in the mid-1960s. I promise you that although Milwaukee had a significant black population, exactly zero of them were insurance company executives in the mid-1960s.

So what Allie Bland knew when she wrote her tweet was that she did not have any connection to Google where she might be able to get a to-her glaringly obvious pronunciation issue fixed. That in her estimation no black person did. And I see no reason to think she was wrong.