[FieryTransition]

I'm eternally grateful every time I can complain to the seller, and hold them liable for the product for at least 2 years here in Europe. I once tried getting in contact with a major manufacturer about a broken device, and they did absolutely everything to make my life hard and draw the dispute out, even when I had video evidence of the failure. I just gave up at the end. So yes, the seller has to be held liable, and if the product is bad for business, the seller will not want to carry the products. If sellers stop buying unreliable, hard to update devices/vulnerable devices, maybe it will make enough of a dent on the bottom line.

[glenneroo]

So who was this deplorable seller, so that we may also avoid them?

[FieryTransition]

It was a case with Samsung, but I've had bad experiences before with other brands too like Lenovo. The only reason I've got my money back with the Lenovo case, was because the seller was so tired of lenovos responses, he just gave me the money back because he thought their customer service was hopeless and it didn't lead anywhere. I think good service from the brands themselves is the exception, and judging by the ratings they get here in Denmark, it seems to be true.