| > As vaccine rumor hunter Heidi Larson puts it, "we don’t have a misinformation problem, we have a trust problem.” That about sums it up. The lies are fine, the problem is that nobody believes them. But let's imagine that the media wanted to regain the trust of the public by being more trustworthy. Here is some advice: Acknowledge bias. Too many in the media try to portray themselves as truth-tellers, and everyone else has hopelessly biased propagandists. Just own it. Be clear about ideological positions and points of agreement and disagreement with other political actors. Acknowledge uncertainty. The truth is out there, but we often don't know what it is. Be willing to delay judgement until the facts are in, update conclusions when new evidence surfaces, and treat some "facts" as tentative when they're based on weak or the balance of contradictory evidence. Criticize allies. If somebody is lying to support a conclusion you agree with, call them out. The ends do not justify the means. Praise opponents. When "the other side" says something you agree with, say so, without any caveats about the other stuff you still disagree with. When they tell the truth, acknowledge the honesty. If they argue in good faith, engage with the ideas in good faith. In the end, this stuff is not that hard for people that actually care about the truth. It doesn't seem like the media does anymore. Instead, they're mostly engaged in tribalism: signaling loyalty to the tribe, disseminating dogma and asserting the moral superiority of the tribe. No wonder trust is so low. |