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by jerome-jh 1753 days ago
Companies are like good software: there should be well defined interfaces. Without them, communication as says the article is "many to many". This leaves a lot of leeway for those who use information for their own profit. And this includes management: "are you telling me you are not aware [you should have done this | we work like that | of this email from customer]?"
1 comments

To complete the software analogy, nobody really knows how to manage a company either.