[jameshart]

Why has your organization built a one-size-fits-all ops organization if it doesn't have a one-size-fits-all dev organization? Sounds like a failure of ops organization to recognize that the needs of the email hosting guys are different from the website team or the billing team. Maybe you should build a set of smaller, more focused ops teams focused on meeting the needs of those different groups?

[kazen44]

Smaller, more focused ops teams already exists, but are not bound by application boundaries but by system boundaries. (mostly, storage, compute and networking). The reason is because each of these is a completely different environment on its own.