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by spidersouris 1763 days ago
> By the way, check out how hard Discord makes it to report abuse:

From a dev POV, I'd say it is a deliberate choice from Discord. If they added a "Report" button to every message, people would assume that the report is sent to the server manager and mods, so there'd be a heap of reports while the messages do not necessarily break Discord's TOS, but rather the server's rules. It's the kind of thing that you need to establish/take into account when enabling customers to create their own "platforms."

1 comments

There are far better solutions to that problem than just making it extremely difficult to report anything. Show a pop-up that says "this will send the abuse information to Discord staff" to clarify. Or, add true reporting functionality for mods themselves.
> Show a pop-up that says "this will send the abuse information to Discord staff" to clarify.

Always assume that customers do not read everything, even the most important messages. (Because they don't.)

> Or, add true reporting functionality for mods themselves.

Yes, this could be a solution.