[spyder]

"So, the critical mistake was probably sending out units too early."

No, the critical mistake is not telling the costumers about the change.

[deadmutex]

Perhaps, but I think it might've been a logistically challenging to do that vs being consistent with what is being reviewed and sold.

[NullPrefix]

Increment the name. Is it really that hard? Product being sold is not the same as the product being reviewed.