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by _jal
1763 days ago
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People frequently get dashboards wrong, it is true. I like them for genuinely important things - I want klaxxons when there is a customer-facing issue, for instance. These should be simple and hard to confuse. I also like them for whatever KPIs are considered important this week. A slightly sneaky reason is that time has to be budgeted to modify the dashboard and they are very visible, so dashboards also advertise when the goalposts move. (My current employer is actually not bad about this. This lesson came from $job-1.) |
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