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by JimDabell 1764 days ago
You don’t really have to be familiar with meal plan services. Their website makes it 100% clear that it is a subscription. That’s how subscriptions work; they keep going periodically without intervention.

How did you arrive at “So I decided that I will not order again given the poor cost-efficiency. And I never logged back in to their account.” as the correct course of action for a subscription? You can’t cancel a subscription by just ignoring it.
1 comments
sillycross 1764 days ago
I did not realize it was a subscription, and I was expecting that even if it was a subscription, I wouldn't be charged since this subscription contains action items (the food item to buy), or at least I will have a chance to cancel. Which, both turns out to be wrong.

At the very least, if they just ship me my last week's selection, I wouldn't complain either.. But they choose to ship me random food.

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MisterBastahrd 1764 days ago
The signup form makes it clear it's a subscription.

The TOS makes it clear it's a subscription.

The "how it works" page makes it's clear it's a subscription.

And they tell you beforehand that they rotate meals in and out of the selection and pick for you if you do not select your meals by a certain date.

You're bent out of shape for not paying attention to what you were signing up for. You've brought negative attention to a company because you couldn't be bothered to pay attention to literally every customer facing page on the site.

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