[lmm]

I'm not convinced - in my friend group Discord would never have got a chance if Skype had left well enough alone and not tried to fix what wasn't broken. Instead they added more and more bloat, which created the opportunity that Discord then stepped into.

[jeltz]

Agreed, Skype used to have much of the Swedish market until they fucked up their clients and pushed people to Facebook Messenger. Now it is irrelevant.

[relativ575]

It's impossible to tell if Skype becoming irrelevant was due to new bloated features, new features that were badly implemented, or just that their users wanted to play with a new shinny tool that happened to be good and gradually moved there. They could have stayed put without adding any new features and would still be beaten by Discord.