[wpietri]

Consider going to doctor's offices. At one, you are usually seen right on time, and when you aren't, the receptionist lets you know how long the delay will be and sincerely apologizes. At the other doctor's office, they usually run late, never apologize, and when you ask how long it will be they give you an answer that is dismissive and uninformative.

The former respects your time. The second doesn't. Neither one pays you.