[slownews45]

But the complaints against apple have focused on things they do that at least too me seem helpful and a positive part of my experience with apple. I feel MUCH more comfortable spending money via apple then I do almost anywhere else.

Software on the web - endless issues buying / refunding / renewing.

And if I don't like apple (which only has like 15% market share) I can switch to any number of android phones.

It's just weird seeing the FTC going after a player that is generally doing things consumers like. Meanwhile, android phones ship with rom loaded rootkits / trackers / overlays and app stores and what do we hear from FTC? Crickets - literally.

[lozenge]

But there's a lot that would help consumers that Apple conspicuously don't do.

It took them ages to deal with kids making unauthorised in app purchases and AFAIK they still haven't dealt with scam apps and scam subscriptions ($150/year QR code scanning app).

Consumers would appreciate PWAs but it doesn't suit Apple's corporate strategy so they are poorly supported.

You can't pay through the Netflix or Kindle app due to their ridiculous rules.

They look for ways to keep market dominance and move into more markets and then they think about consumer benefits they can add on the side.

[couchridr]

I might add, Apple could kill the market for stolen iPhones (by preventing a phone from working when they get a bona ride police report) but they don’t.

[belorn]

If apple allowed other stores on their phones you could still buy exclusively from apple. All your applications to could have a "verified by apple" sticker.

Nothing prevents apple from providing the exact same experience and still have a setting in the phone that allow third party markets from installing their applications. It would be just like the app store in windows.

[roenxi]

> Nothing prevents...

Nothing prevents you working 10 minutes a day on something I want you to do - and yet I suspect you will not.

Apple has proven to be the most competent organisation on the planet, in the 50 odd year history of mobile phones, at getting consumers what they want. Suggesting that they should run things some other way needs some much stronger arguments and is going to be highly debatable.

To get to this point they've taken on all the major tech giants, the mobile phone industry, the telecoms and various foundational web technologies (including Flash, happily) and out-competed anyone in the business of making profits. At every step of the way they proved to be much better at anticipating what was a good idea than everyone. Much more serious voices were made to look foolish than the backseat drivers.

If you don't want what Apple is selling, buy something else.

[slownews45]

I think you make a good point (sorry to see it looks like you are getting downvoted).

Apple has CONSISTENTLY chosen to go outside norm. For example, carriers wouldn't let you have more than 10 songs on their devices? Carriers putting crapware on devices? Carriers making you do contracts to get a specific device?

Apple took all that on - and I was happy for it. You can buy an unlocked iphone for most iphones outside of carrier channels, and you don't need to worry too much about who you buy from because apple doesn't let carriers screw with device.

One interesting pattern is the criticize and then copy pattern. Folks are 1) outraged at a change apple is making and then 2) rush to copy it.

I hate the lack of a headphone jack personally (was amazing for low latency audio work). But I can't deny that literally almost every company that criticized them then COPIED them on this.

I expect the same thing with their move away from more chargers in the box. Lots of outrage and criticism, then folks will probably copy them.

I do wish lighting cables had become a standard. The USB-C port is just less solid when plugged in - I have lots more problems with it for some reason (stuff getting inside cable, loose fitting etc etc.

[oblio]

Buy what? There's only Apple and Google and they collude to dominate the market.