[sumtechguy]

It is a blind spot of knowledge. Sure you can make a script that does it. But most people can not do that. Heck just yesterday something in my hacked up system did something odd. It spit out an error that I will now have to research (probably find nothing) and then have to dig out the code on. Then spend several days probably reverse engineering some tech API that I have never seen before, in a style that will be different than what I am used to. But if I had bought a product that did the same thing. More than likely 50 other people would have the same issue and a few dozen work arounds. If those failed I could have a shot at just taking it to whoever sold it to me and saying 'fix it'. But as I hacked together something on my own. I own it, warts and all. I enjoy doing that but most people have zero idea where to even begin in fixing something like that. Buying something that 'just works' solves so many issues (and creates others).

Probably the biggest one that sticks out in my mind was when the iPad came out and all the tech boards like this were down on it. But it was what most people wanted to use a computer for. Most people did not want a computer. They wanted a media device. For many years the only way to get that was to get a computer. Now you can get that media device without most of the headaches of a computer.