[Nutella2]

"a business model threatening crisis that everyone should have seen coming"

Airbnb did see it coming and were careful to cover it in their TOS section 1.2 and 1.4. They have, however, been marketing their service very differently. They've now taken down the FAQ answer about security that had only a joke about grand pianos, but it shows that they were deliberately trying to obfuscate security issues in order to make more sales.

That makes it even more amazing that they had no PR or operational plan in place to deal with the inevitable criminal user.