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by ballenf
1766 days ago
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> this person actually is a customer That's the reason the "you're not the customer" line is just a distraction. It totally misses the point that Facebook doesn't have customers any more than any other first world power has. Facebook has treaties with governments and follow laws when it's less costly than breaking them. FTC actions are like one country taking another to the WTO -- not something to ignore, but not really threatening either. |
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I don't think it is. If Facebook wasn't coming from a place such as that, then we wouldn't necessarily see them act like this. It's not just about size.
> Facebook has treaties with governments and follow laws when it's less costly than breaking them.
So do most large companies, but they don't all act the same to their customers. Apple may be guilty of other ways of mistreating their customers, but to my knowledge they're mostly innocent of this specific brand of it, and anything you want to attribute to Facebook's size that you can't attribute to any of the other tech big 5[1] should be examined for whether that's really the relevant underlying cause.
1: https://www.fastcompany.com/90651160/facebook-is-now-the-fif...