[gowld]

> told I need to reach out to these companies to prevent future recurring charges.

"I did. They are continuing to make fraudulent charges."

[pc86]

Why do people always jump immediately to lying?

The bank can't require you to do this. Just say you won't. Say you might do that but if you hang up without resolution your next call is to the police for identity theft (as someone else suggested).

But if you want to make a habit of lying to bank employees that's going to end up biting you in the ass sooner or later.