[al-king]

Point 3 is poorly thought out. Speaking carefully includes emphasising important points. Think of communication the same way Don Norman thinks about design.

15 is iffy. I'd prefer to know about a problem even if someone has no idea how to fix it, whether through lack of experience or creativity. If he's meaning to say "people who work with me must be this talented", just come out and say it.

The rest are by and large sensible and to the point. I particularly like avoiding e-mails, because it's not intuitive, but it can work well: e-mail seems like it has an importance hump and 'stupid questions' might not be raised, and simultaneously it's harder to tell how people feel about things. Might work differently for you, though.