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by lucasgw 1767 days ago
We have done high-level client review and approval meetings in a Horizon-style interface (Venues), with a surprising level of success. We were hesitant at first because of our client-base and the significant dollars at stake in these reviews. Comments:

1. A surprising amount of emotional communication is possible with these avatars. The combination of arm/hand/finger articulation and movement + head nod/move/position + hearing someone's voice... that is synthesized at a much higher level than you might anticipate. I was truly surprised at the level of nuance we were all able to glean from fairly minor, almost involuntary movements people make, how that is represented through avatars, and then translates effectively to accurate social communication.

2. The physical representation of space and the avatars around that space carry the same "tribal" rules that exist in RealSpace. Certain groups tend to gravitate to each other. Side conversations can occur in a way that can actually be helpful to the overall gestalt. Leaders position as leaders, subordinates as subordinates. (Avatar group interaction is a fascinating, evolving sociology.)

3. Most importantly - all participants across multiple meetings and multiple clients agree it was far more effective then Zoom/Meet/Teams/etc. Latency is rarely perceived as an issue, the brain adapts and adjusts amazingly quickly to the new representation of space and human interaction, and decisions are made quickly because of the interactions, not in spite of them.

Of course it is in its infancy. But once you have done real business and interaction in these environments, it's disappointing (and counter-productive) to return to the endless talking squares on a monitor.

YMMV, but I doubt it. ;)