[chrischen]

Not sure why this site is being posted as some legitimate source of reviews.

Trustpilot is known for basically review extortion by doing SEO for "[company name] reviews" search terms and shadow profile pages. Angry customers, spammers, possibly even competitors go on the pages and can write anything. Then they do sales calls to these businesses to give them the tools to "remove spam" or pay off customers to clean up the review page. Nothing about their business model is actually conducive to an honest collection of reviews.

They also have a business relationship with Google so Google is a beneficiary of this racket...

As someone else pointed out in the comments here, just look at the "reviews" for Apple.com.

They're kinda like Yelp, except the only people who go to them are people searching "business name + reviews", or business owners being extorted.