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by zepearl 1766 days ago
Happy to read about your efforts trying to investigate the issue :)

Personally, I think that there are 2 separate issues: displaying/generating such a panel (including a pic) + the correctness of the informations displayed/generated.

Maybe knowledge panels should just not be generated for sensitive topics (e.g. identify "sensitive material" through keywords?) as in that context the potential for mistakes and/or subjective opinions can be quite high. Or maybe panels containing potential sensitive material should be checked manually before being published and references to the sources of the text/pics should be shown clearly (e.g. like Wikipedia does).

In general, it's absolutely too easy to require the affected people to react & try to get things fixed - people might even be completely unaware of "bad" things being shown about them on Google, they might just feel the after-effect of that. The mistake(s) in this case originated apparently at Google, the user had apparently no involvement with the generation of wrong informations, Google must fix it.

Cheers :)

1 comments

> Maybe knowledge panels should just not be generated for sensitive topics

Knowledge panels shouldn't be generated for people period.

Wondering how many job applications have been thrown out due to the Knowledge panel pictures, without the person involved ever realising..