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by nebula8804 1766 days ago
How do I get access to this beta? I would shop at Walmart a lot more but their website has been hot garbage as far back as I can remember. The exact scenario you mentioned is what makes it a miserable experience. I just tried it again

1) I put in my zipcode and checkmark my store. 2) I search for "AA batteries" 1) I put in my zipcode again and checkmark my store because it forgot the previous search. 3) I select In store pickup 4) As I scroll it co-mingles results that are in store with results that require a shipment. Seems like it does this for items that are not sold by walmart so while it correctly filtered out items sold by walmart that require shipment, whats the point if items not sold by walmart are still there.

As a sidenote, it does not tell me where in the store the item is. I just want to get item location, go into the store and pick it up.

Back in 2016 I tried the ship to store service. When I arrived, I went to the back of the store in order to pick it up. I was the only one there. I signed in on their kiosk and then waited. The clerk disappeared into the back and I kid you not, it took 30 mins to retrieve my order. She couldn't care less about getting my package. Keep in mind that I was the only one there and their fancy screen was listing my name as the only one in the queue!

The cherry on top of all of this is that their prices and selection are not always competitive with Amazon in my experience. It would be fine given that I am guaranteed to get legitimate equipment and get it same day but all the issues above steal enough time that it makes it not worth it most of the time.

I assume Walmart Labs is developing all this stuff. They must have better work life balance because their output is nowhere near the quality of Amazon.

I find this problem with Target to an extent as well. They have a better ship to store experience but I have found that their inventory status on their website has no correlation to reality whatsoever and their search is terrible. I have been trying to build an app to scrape all their items so I could build a personal tool that works better. I really want to avoid Amazon if I can but the competitors just make it so hard to do so.

1 comments

I can't say the experience has changed a lot on the pickup side. I bought a few hooks and thought I'd zip on by for curbside. Huge mistake. Every spot was filled, people hanging out of their car looking miserable like they'd been there a long time. I made a loop and parked while I assessed everything, and in the five or so minutes I was there, never saw an employee. This was just last week. I'll definitely not do pickup again.