[microcentury]

The way things are right now, maybe this blows over and the AirBnB business model continues just the way it was, with its associated massive valuation. If they help everyone in the way you are suggesting, the model is _definitely_ finished, because you cannot create the expectation that AirBnB will pick up the pieces every time something goes wrong. And the more people use the service, the mores cases like this there will be. Also, AirBnB are almost certainly getting legal advice that says not to have any unnecessary communication with EJ in preparation for a law suit that looks to me like it's inevitable.

So your sentiments are admirable, but not practical. My heart goes out to that girl too, I have to say. She's clearly a sensitive soul, and this has really messed her up. I hope she can get over it and move on.

[forgotAgain]

Fuck the model, it's broken.

[markh]

Agreed AirBnB can't create the expectation of covering the cost of apartments being "trashed" for fear of abuse of the policy. You can be sure that their lawyers are vetting all messages too, for fear of creating a chain of liability, should they start covering the costs.

That said, what about offering a generous bounty? Say $1m in this case for the successful apprehension and prosecution of the guilty party (or parties). This figure would have to be ratcheted down after the initial PR success for fear of people committing such crimes in future with the intent of enriching their friend/relative who turns them in.