[codeup]

We've had the initial blogpost and Brian Chesky's response on Techcrunch. I would love to read what Airbnb CEOs have to say about the second blog post.

I think they should take credible steps as soon as possible to improve the author's situation. While they're at it, an explanation of how such incidents can be stopped from happening again would also be good.

If trust is so important for their business model, they have to demonstrate that Airbnb is trustworthy.