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by nicoburns 1771 days ago
Lot's of payment terminals in the UK allow the customer to input the service charge themselves before they enter their PIN. Otherwise the waiter/waitress typically asks you how much you want to pay before typing in the amount. If you're splitting the bill then they need to do that anyway.
2 comments

Here in Canada, portable POS terminals usually have a screen before "TAP/INSERT CARD" that says "Add tip?" and offers vendor-set default options, usually either 10%/12%/15% or 12%/15%/20%. The fourth option is always "custom", which allows people to enter 0 if they wish. (There are also payment flows that have an initial "Yes/No" on the "Add Tip?" question, in cases where a tip may or may not make sense, e.g. a bakery/deli that offers both high-touch dine-in and extremely-low-touch "we just take it from the fridge and give it to you" take-out service.)

Since Canada and the US have basically the same tipping culture, these POS systems seem to be already tailored for adoption in the US market (or at least, being cloned by US POS mfgrs.) Not sure why they haven't been.

>>Otherwise the waiter/waitress typically asks you how much you want to pay before typing in the amount.

That is never going to work in the US. Very few people would be comfortable with that.