[Closi]

The one thing that isn't clear to me is how much design time I get with the subscription - I note that I will get an update on progress every day, but it would be useful to understand how much time will go into that design iteration.

For example - assistance with pitch decks is listed, however if the designer is only taking 1 hour a day to help with it, it may take weeks to get it to where it needs to be.

[romasevastyanov]

Awesomic does not re-sell human hours like Upwork. Instead, we guarantee a business result. So the time designer spends on a task is more depending on the type of task.

Some tasks are really possible to complete within one day – like banner ads. However, some tasks require iterating a week over week to fully complete – like a good website created from scratch. In this case, you'll receive everyday updates to see the progress. The whole speed depends on designer output and feedback from clients.

The best way is to ask the designer for a kind estimation when the deadline matters. With urgent projects you can double/triple your subscription, for example, for this exact month, so more designers would be able to connect and deliver results faster.

[Closi]

> Awesomic does not re-sell human hours like Upwork. Instead, we guarantee a business result.

I don't know what that means though, as a buyer. Like the pricing refers to me getting a dedicated designer, so I assume that means that they are non-shared, i.e. they are only working on my account, however the pricing seems way too low to justify that.

So then I assume they are juggling loads of clients (although in that case, I'm not entirely sure what dedicated means) but then I can't get a feel for how busy these people are and if I'm getting a lot of support or not a lot of support. Particularly considering the prices/savings are benchmarked against a full time employee.

Maybe this is just me though, I would totally use this service but the pricing model is just too opaque and puts me off (but maybe it will work for others?). Is it just me that can't understand what I'm getting?

Like if I want a pitch deck done, which I can estimate will take a great designer a few days, and I want it done by the end of the week, what subscription level do I get? Or do you just name your subscription level price and I have no way to estimate it prior to you giving me a quote?

But again, it's probably just me not 'getting' it.

[admax88q]

I don't think the structure means that the designer is not shared. I think it means that they don't change the designer between asks, unless the original is unavailable.

Which makes sense IMO, then the designer can take on as many clients as they have bandwidth for.