[alex_c]

>But I also don't want a wireless internet experience that's as slow as molasses because everyone is walking around streaming Netflix day and night or some cheapskate has decided to use his smartphone as his home internet connection.

Do you have any evidence of how common this behavior is or what impact it actually has on the network?

ISPs claim that the vast majority of their users won't be affected by data caps, but they also claim that heavy users significantly degrade performance for everyone. Those two statements usually seem contradictory to me.