[usr1106]

I was forced to use Dell by my previous employer for many years. After a couple of kernel upgrades in the beginning everything was smooth and rock-solid. I bought several unused ones for a symbolic price from that employer and they still serve well as family machines (running Linux), despite being over 10 years old now.

Because I don't fiddle with my machine a lot I liked the way you just enter the service tag into their support site and even years later you got all relevent information about the machine including the full configuration when it was built.

Recently I had to do support for a new a Dell, some XPS 15 really high end machine. I was disappointed to see that they seem to have closed their Finnish internet store altogether, the links to the resellers are broken, the support page only tells me that the machine has run out of warranty 3 months ago (lasted obviously only 1 year). So no more Dell for me in the future.