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We are the founders of Kodex (https://www.kodex.us). Kodex makes it easy for companies to process and respond to subpoenas from governments around the world. Government agencies subpoena user data from thousands of companies around the world, and companies largely rely on email, fax, and spreadsheets to manage them. At a previous job, we would frequently see companies struggle to comply with legal orders, because they lacked the internal resources or expertise to automate the process of working with government agencies. Even multi-billion dollar companies had this problem. At scale, it is enormously burdensome. Somewhat surprisingly, companies have all independently learned to comply with these requests in almost the exact same way. Regular ticketing systems don't work for this, so companies have adopted a web of Zendesk tickets, spreadsheets, and emails just to manage the intake of requests. To respond to requests, they typically send unsecured emails. The fact that this inefficient and insecure setup is so common suggests that these companies' needs can be met with one product, rather than custom solutions for each company. Kodex automates the entire process of parsing, analyzing, and responding to subpoenas by providing companies with their own online Government Request Portal. It is similar to the Law Enforcement Portal that Facebook made for themselves, but it is a resource for every other company to use. I think most people who haven't lived this problem assume it is only an issue for big tech, when in reality big tech are the only ones who can afford to build their own internal tools to alleviate their pain. If any of you have felt this pain, we'd love to speak with you! And your comments and questions are welcome. |