[yubrew]

it cost me $4 for a $30 ticket. That's a service fee of ~13% for an automated process!

[especkman]

Nice business they've built for themselves, isn't it?

On the other hand, you aren't counting all the raw meat they have to feed the goons they use to keep acts and venues from straying.

[Psyonic]

I've seen $7 on a $25 ticket, and that was a week in advance. Closer to 30% service fee. Needless to say, I went and bought it at the venue.