[jl_agilebits]

> Users don't desire to have the same UI across different OS environments, it's only an app's developers that care about that.

I guess we'll have to agree to disagree on that. I personally enjoy having consistent user interfaces across the apps that I use, and there are many other people that would say the same, so I would avoid making broad assumptions. From our perspective, consistent user interfaces are a win-win for both the development team and the majority of end users. That being said, I'll take your feedback into account.

[larkost]

This is a curious response. I would have used the same reasoning as an argument against Electron (or similar unified development systems): they are not consistent with all of the other native apps that people use.

I don't know if your reasoning is that looking like a web app means it is consistent with those apps, or that the apps look the same across platforms, but neither of those arguments are compelling to me. I chose the platform I am on because I think the interface is a good one that makes me more productive.

And I have never found an Electron app (or web app in general) that is as high quality as good native apps (on any platform). There are just so many compromises, and I am not even considering resource usage here. Everything just feels a little slip-shod.

[vmladenov]

This comment reminded me of a Gruber blog post from a few years ago

https://daringfireball.net/2018/12/electron_and_the_decline_...

[jl_agilebits]

Thank you for that well-written explanation of your concerns. Your frustrations are shared by many users in this thread, and I'll do my best to pass them forward to the rest of the dev team.

[mirthflat83]

This comment is so well written

[_jal]

> I guess we'll have to agree to disagree on that.

This is such a bizarre claim. I know Agilebits understands Mac users.

To be brutally honest, I've heard this line from a lot of software shops after they decide tailoring their apps to the native platform is too expensive or inconvenient for them. Suddenly they all find that their users don't care about their native platform - I suspect if I went looking for the discussion from back when Adobe did this, I'd see the same phrasing.

I canceled my subscription today.

[_dot__dot_]

> I guess we'll have to agree to disagree on that.

Let's be clear about this: you are the seller, we are the customer. You can't `agree to disagree` with your customers.

If you don't agree to what some your customers are telling you, then they won't be your customers, and you won't lose just these customers but also all the others who observe your behavior. It is a modified case of repeated prisoner's dilemma. If I observe that you tend to defect on other instances, I will less inclination to cooperate. In other words, your reputation will suffer.

On the consistent user interfaces, the consistency of an app with other apps on the same platform is much more important than the consistency of that app across platforms. Even if you use multiple platforms, you switch much more frequently between apps on the same platform than between different instances of one app across platforms.