Hacker News new | ask | show | jobs
by docdocgoose 1767 days ago
An important 2012 study found that higher patient satisfaction is correlated with higher costs and death. This is not counter intuitive if one has practiced medicine. Point being that healthcare isn’t a classic consumer product and social experiments like patient/provider concordance have complex effects.

https://jamanetwork.com/journals/jamainternalmedicine/fullar...