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by billytetrud
1771 days ago
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Honestly, that's absolutely absurd and no one should ever rent from you. Also, reminding someone a couple days before their arrival is no excuse to have confusing and absurd policies like that. Unless your listing makes it really clear "NO GUESTS WHATSOEVER ARE ALLOWED" and make it clear to the renter that that's the kind of person you are, people will assume some level of reasonable leeway. I'd be pretty pissed off if some airbnb listing hid "no guests" somewhere in the listing and then "reminded me" a couple days before I showed up if I was planning on getting together with friends. Uncommon restrictions like that need to have uncommon pains to make clear, otherwise the tentant shouldn't be expected to adhere to your rules. |
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That's harsh. Reality is, I have no issues keeping my place booked. I've maintained a perfect 5.0 / Superhost status so far on Airbnb - and I generally have no issues with guests following house rules.
> reminding someone a couple days before their arrival
I said I remind them within their free, 48-hour cancellation window. They get a reminder right after they book - allowing them to cancel without penalty if they disagree.
>e pretty pissed off if some airbnb listing hid "no guests"
Uh, yeah, I'd be pissed too. It's a good thing I don't hide it. Where did I say I hide it? I said it is in my house rules - which Airbnb presents to the guest before booking. I then send an automated reply, immediate after booking, so that there is no ambiguity.