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by zokiboy 5435 days ago
Interesting idea. I see that your main competitor is email and other media. People send thank you notes by email or Facebook these days. For me your solutions is less personal and it is crating an overhead: you are still using email/facebook to send the message. Just my $0.02. Unless you plan do add something on top of this to make it more personal or rewarding to use it?
1 comments

Your points are well received.

The idea was to go where the users are already thanking each other (since, as you mentioned it's the norm these days). We didn't feel that it made sense to try and replace these traditional forms of media, but rather to embrace and attempt to extend their use for our purposes. The overhead right now is next to nothing, so it made sense.

Another challenge has been extending interaction beyond the first, "Thank you" and "Your Welcome" (hence the comments). We are already working on adding "Winks" and "P.S.'s" in order to accomplish this.

Myself, and 100's of people we've talked to have said, "that thanking via social status' ISN'T as personal as a handwritten note and that they only do it to save time, expense and so they don't feel guilty about NOT sending anything."

As I mentioned in the previous comments response, we plan on adding Physical delivery as an option in a later iteration. We think having that option will make it much more personal than just a Web link to a Note page (which, in the opinion of users we've polled, is more personal than just a status message).

Thank you for the input, we'll keep asking our users how they feel and go from there!

Thanks for the reply. I meant that the overhead is going to your page, instead of just shooing an email from an email client; it is minimal but still it's a big step to remember your site.

I commented this because I had similar idea before. I planned to have it more public with points, so most thank you notes would be public and it would say "Jack Jones thankend Jill Jones" with a note. Each of them would get points each time they thank and get thanked (Two counters). In a way this would be like recommendations on linkedin. People would have their profile pages with all thanks and they could use it to show if off.

An idea: video thank you notes, that could go for a premium. You can easily capture and record video from a browser. That's more personal than physical note.

Ok. Yeah, makes sense now that you put it that way. I don't think an extra click is all that much more, especially considering if there's an attachment (picture or video) in the email that you have to download and open. If they don't remember the site, they can always pull up that email, or check their FB or Twit page to find it (assuming they save it).

I completely agree that a site like this would benefit greatly from some Game mechanics, like points. You'll notice in my previous comment I alluded to that, only called it kudos or karma. I also think the social aspects can play a much bigger role in the future. I'd love to see something like a "circle of thanks" and having the explore option allows users to browse other peoples notes for wording ideas, and to learn more about how others send thanks.

Love the idea of video thanks. We had the same idea, only a different implementation. Basically, we were thinking a user could upload a photo or record a short video from the browser or Web cam to attach (for a more personal touch).

Would love to continue this discussion, if you'd be up for it. It really sounds like you understand what we're trying to do, and are obviously passionate about it. Maybe there's an opportunity here to collaborate on this.

Are you a hacker? Or?

Feel free to email me using the address in my profile!

Matt Franklin