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by zokiboy
5435 days ago
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Interesting idea. I see that your main competitor is email and other media. People send thank you notes by email or Facebook these days. For me your solutions is less personal and it is crating an overhead: you are still using email/facebook to send the message. Just my $0.02. Unless you plan do add something on top of this to make it more personal or rewarding to use it? |
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The idea was to go where the users are already thanking each other (since, as you mentioned it's the norm these days). We didn't feel that it made sense to try and replace these traditional forms of media, but rather to embrace and attempt to extend their use for our purposes. The overhead right now is next to nothing, so it made sense.
Another challenge has been extending interaction beyond the first, "Thank you" and "Your Welcome" (hence the comments). We are already working on adding "Winks" and "P.S.'s" in order to accomplish this.
Myself, and 100's of people we've talked to have said, "that thanking via social status' ISN'T as personal as a handwritten note and that they only do it to save time, expense and so they don't feel guilty about NOT sending anything."
As I mentioned in the previous comments response, we plan on adding Physical delivery as an option in a later iteration. We think having that option will make it much more personal than just a Web link to a Note page (which, in the opinion of users we've polled, is more personal than just a status message).
Thank you for the input, we'll keep asking our users how they feel and go from there!