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by jbarrs 1774 days ago
Amazon in the pursuit of Alexa quality control has most recordings manually reviewed by real people to see whether the response was appropriate. This includes any accidental triggers. It probably does not surprise that these devices have recorded sensitive information like bank details and passwords, or have recorded instances of domestic abuse which employees have been forced to listen to [1]. It absolutely wouldn't surprise me to learn that Apple will have a team of people reviewing everything that gets flagged, who will get to see everyone's private photos and also probably be exposed to real CSAM.

[1] https://www.theguardian.com/technology/2019/apr/11/amazon-st...