[creshal]

> For regular users, having software look great can be quite important.

How many of Firefox's UI changes really impacted this, though? There was the big move away from menu bars and to a more minimalist UI, OK, great. But all the other changes since just reshuffled things that have no net impact, other than forcing users to re-train their workflows.

Though the bigger problem is all the other crap that doesn't relate to either the UI or browsing experience. Pocket, Hello, VPN, intrusive and forced extension-based advertisements, "Studies", anti-LGBT marketing, a failed mobile OS (justified, it was just awful), some vague IoT experiments nobody knew what the point of was, …

Mozilla has half a billion dollars in annual revenue, yet somehow most of it doesn't go to either Firefox nor Thunderbird. XULRunner could've been Electron 10 years before Electron, but Mozilla didn't even care.

[arkitaip]

Those additional services are important to diversify their revenue streams AND they offer people basic solutions from a reliable provider like Mozilla. If anything, they should expand to offering more digital services under the umbrella of Firefox.

[creshal]

The steadily dropping user count indicates otherwise.

They might be useful if Mozilla wasn't cannibalizing itself and stretched so thin that neither these services nor Mozilla's actual products were competitive, but as it stands, Mozilla is just digging its hole deeper with every side project.

[AshamedCaptain]

> XULRunner could've been Electron 10 years before Electron, but Mozilla didn't even care.

I dislike Mozilla a lot, but here I disagree. Electron is not necessarily a good thing.