[necovek]

> ... per-seat pricing is "robbing" those customers when there is no increased value for the customer or increased cost to the provider

A good example of a company doing that is Zendesk: as an engineer, I want to make a comment on a support ticket once every 3-6 months, but Zendesk would require my company to pay for another user license to do that. That's not value provided nor is there a cost for them in having another non-read-only account. They are attempting to rob their customers instead.

[thekeyper]

Eliminating account sharing does not preclude offering the ability to share seats. Zendesk could very well offer their customers a way to provision users like you a limited account or some other mechanism that allows commenting on a support ticket every now and then. For example, Netflix offers a mechanism to formally invite members of your household to your account for free, which is the scope of "account sharing" that they allow in their TOS.

Either way, it's in Zendesk's and Netflix's best interest to make sure that a given account is used only by the person they were told would use it when the account was purchased, both from a business perspective and a security perspective. How they can address the needs of their customers while enforcing their stated TOS with a mechanism like Keyri is up to them.