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by munk-a 1774 days ago
This is the pattern you'll see repeated if you go looking for jobs that have been "automated away" - they get the dumb bits removed. No longer does the mail room call your desk to inform you that a package has arrived - scanning a barcode does that. The jobs in those sectors slowly shrink down (until eventually they just get rolled into the gigantic umbrella of responsibility that is IT) but the work never completely disappears.

Once upon a time I'm sure some dude had to constantly monitor the temperature of the cellar that holds the wine casks and occasionally call into town for a block of ice to keep things cool. Now we have refrigeration - and that mind-numbingly tedious portion of running a winery can now be conveniently avoided (except for the occasional maintenance) so you can concentrate on more important things.

Eventually it might be that McDonalds automates it's POS and menu to such a degree that for every ten franchises there's just one dude in a car that drives around responding to error codes and, ideally, the people who worked there will find something more creative and fulfilling to do with their lives. I don't hold those people with contempt - I feel like their skills (and everybody has skills) are being underutilized.

1 comments

Keeping the humans honest is generally the biggest problem with automation. Left unsupervised, people will trash everything. Add one overseer and that goes down a lot.